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Self-service Solutions Overview
Over 8000 IBM e-access kiosks are installed worldwide. With 17 years in the self-service business, our e-access Practice has experience in the travel and transportation, government, utilities, finance and retail industries. We are the worldwide customer access solution provider within IBM.
The e-access practice specializes in customer access solutions. Our hardware ranges from custom, self-service kiosks for on-line transaction processing, to wireless, handheld devices for the B2E market. The team has developed a suite of software and hardware products that allows IBM to deploy self-service solutions quickly and reliably. These solutions are both conventional and web-based.

e-access Services and Support
Our e-access team interacts with customers from the first stages of a project, designing hardware and software to fit customer requirements; through to building the kiosks and writing the applications. The e-access team tests the applications, performs the install, and provides ongoing support to the customer.
To find out more about how the e-access team can help your organization, contact Kelly Locker.


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