News
See the latest news about Customer Facing Solutions.
News Stories
June 2010
Etihad launches self service kiosks at home-base (1034 kb)
April 2010
ARINC and IBM secure a Major Contract for Passenger Kiosks at Heathrow Airport (88 kb)
March 2010
Avis to operate self-service kiosks at Sydney Airport (526 kb)
January 2010
New fit for vending machines - Mark's Work Wearhouse tries new technique to sell its clothes at two GTA locations (489 kb)
May 26 - May 27, 2010
Self Service User Group meeting program (2555 kb)
Feb 5, 2010
bmi checks in with IBM (330 kb)
Nov 30, 2009
IBM Developed Air Canada iPhone is now the winner of 'Best Mobile Application' in 2009 Canadian New Media Awards
Nov 27, 2009
Mobile Experience Innovation Centre Forum at OCAD
Sept 23, 2009
2009 Interactive Kiosk Excellence in Globalization Award - IBM (120 kb)
Aug 22, 2009
Design@IBM Design Gallery - Accessible Travel Kiosk
Aug 20, 2009
Air Canada releases App for Apple iPhone and iPod Touch devices (386 kb)
Aug 20, 2009
Air Canada becomes first North American airline to release an App for Apple iPhone and iPod Touch devices
Aug 15, 2009
IBM Interactive's "The Forbidden City" featured on the "MacBreak Weekly" podcast (1h 13m 30s)
June, 2009
The Fully mobilized passenger (139 kb)
June, 2009
Remote Check-in - driving new trends (75 kb)
May 27, 2009
Self Service Excellence Award winner - Indigo Books & Music (763 kb)
Jan 25, 2009
eSchool News has chosen Under the Microscope as the 'Site of the Week'!
Oct 22- Oct 33, 2008
Self Service User Group meeting program (3393 kb)
July, 2008
Open standards, business value and cool apps could hasten the mobile-Web future
June, 2008
Mobile Applications Practice Overview (136 kb)
May, 2008
Accessible self-service kiosks can help companies innovate (261 k)
May, 2008
Mobilising Passenger Travel (243 k)
April 15, 2008
Accessible Self-service kiosks make air travel easier (40 k)
April 09, 2008
How-to Guide - Self-Service Check-in at Hotels and Motels (1,831 k)
December 12, 2007
Aloha Airlines Selects IBM (13 k)
December 7, 2007
Proof Of Concept Internet Check-in kiosk with Brussels Airport (203 k)
November 20, 2007
Calgary Health Region 24/7 personnel office (130 k)
October 31, 2007
Jetstar Launches Self Check Kiosks and Web Check-in (577 k)
September 10, 2007
Shopping for Wine? Information and Greeting Card Kiosk Enhances the Experience (578 k)
August 9, 2007
Sky Bridge Check-in Kiosks at Sea-Tac Save Time, Money (578 k)
June 14, 2007
Canadian Grocery Industry RFID Pilot - White Paper: RFID Value Assessment Results (806 k)
April 18, 2007
New Passenger Kiosks Speed Travelers at Toronto Pearson International Airport (158 k)
March 6, 2007
IBM Kiosks, Services, Provide Employee Information Access at Calgary Health Region, May 2007 (54 k)
May 2007
Self-service Kiosk User Group meeting May 15 - May 16, 2007 (954k)
Spring 2007
The progress of the CUSS Project So Far, Spring 2007 (1,659 k)
November 29, 2006
Helsinki-Vantaa International Airport has Implemented New Check-in Kiosks(577 k)
Spring 2006
Moving to Common Use Self-Service (CUSS), Spring 2006, (478 k)
August 2006
IBM Canada Supports the Governor General’s Performing Arts Awards Program (31 k)
July, 10 2006
KAC Launches Express Self Check-in KU System® (233 k)
June 7, 2005
Fairmont Reinvents the Check-In Experience with Innovative Kiosk Solution (441 k)
September 21, 2005
New RFID Centre Opens in Canada (764 k)
September 21, 2005
Embassy Suites Plans Kiosks in all its Hotels (325 k)
September 15, 2004
Air Canada Expands Web Check-in for All Flights Canada-Wide (59 k)
September 8, 2004
Hilton Hawaiian Village® Offers Guests Self-Service Hotel Check-In at Honolulu International Airport (645 k)
June 29, 2004
Toronto Hydro goes Wireless (190 k)
June 18, 2004
The End of the Line (63 k)
April 12, 2004
New Aer Lingus self service check-in initiative at Dublin airport (153 k)
February 5, 2004
IBM, Antenna Design and Jetblue Airways (175 k)
December 30, 2003
Check Out Check-in Kiosks (302 k)
October 28, 2003
British Airways Enables its Customers with IBM Technology (389 k)
October 16, 2003
Everyone is a Winner at Las Vegas-McCarran (301 k)
October 16, 2002
GulfAir to Introduce Self Service Check-in Kiosks (43 k)
October 10, 2002
In a First, Vancouver International Airport Deploys New Common Use Self Service "CUSS" Kiosks (47 k)
September 25, 2002
New Customs Program Using Iris Recognition Technology (38 k)
July 30, 2002
IBM and Southwest Airlines to Provide "Rapid Check-in" Kiosks (36 k)